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Virtuance Basics - Getting Started with Virtuance
What is the turnaround time from time of the shoot to delivery?
What is your cancellation/rescheduling Policy and can I cancel or reschedule a shoot?
Do you have a travel charge for properties outside of the your service area?
Where does Virtuance shoot? Am I in your service area?
Do you still shoot if the weather is bad?
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How soon can Virtuance photograph my property?
How do I use my promo code to get a discount on my order?
I ordered brochures with my photoshoot. How long until they are ready after my shoot and how will I receive them?
How many times can I revise my brochure proof?
How can I cancel my brochure order and can I get a refund?
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Help with Tours and Photos
How do I access my Client Panel to be able to edit my tour or download my images?
How do I get MLS specific sized images to download so I can upload the images to my MLS listing?
Where do I download my images?
How do I download Images from the Client Panel Download Center with the Google Chrome browsers?
How do I download Images from the Client Panel Download Center with the Internet Explorer browsers?
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